Let Us Help You
How does Pocketalk work?
What do you mean by Pocketalk being a smart device?
What is Pocketalk?
What system languages does Pocketalk support?
I found supported languages on the device besides from the list of 82 languages shown on the website, what are those?
How does it differ from Google translator or translation apps on my phone?
Can Pocketalk translate long sentences?
How long does the battery last?
I keep getting a "Language not supported” message.
What adapters are supported for charging?
What are “Favorite” translations and how do they work?
Can I connect any external speakers?
How do I access the 82 Languages?
Can I purchase Pocketalk without built-in data and install my own SIM Card for mobile data?
Can I use my phone for Bluetooth tethering?
Can I use Pocketalk as a Wi-Fi router?
Can I Use Pocketalk Offline?
Do I need to purchase a separate SIM Card even though there is built-in mobile data?
How long is the data plan for?
What do I need to know when using Pocketalk in China?
What happens at the end of the 2 years mobile data plan?
What if my mobile data connection is poor?
What is the Pocketalk Center?
I'm having issues setting up my password on Pocketalk Center.
Why is the translation history in Pocketalk Center empty even though I register for it?
How many devices can I connect to the same Pocketalk Center?
I lost my charging cable that came with my Pocketalk.
Pocketalk with built in data I bought is missing its SIM card!
What if some transcriptions or translations are incorrect?
Pocketalk does not charge.
Pocketalk does not turn on.
"No Internet connection" is displayed and translation does not work.
Pocketalk gets hot sometimes while charging or during use.
Do you offer any services for fixing the device?
How long does Warranty cover?
I cannot find my answer from FAQ or HOW TO, what is the best way to contact the customer service?
Do you offer refund service?